September 13, 2005
Technology | GPRS in Thailand

Sorry for the lack of updates but my web server has been crashing under the load of another website (not this one), and you may have seen PB down during intervals this last week. Wooops! All fixed up.
Now for some useful blather. I am leaving for Phuket tomorrow for some much needed beach time and decided I wanted to be able to get online with GPRS as my laptop and mobile both have Bluetooth. Wireless access at reasonable prices in Thailand? "Surely you must be joking", I hear you saying, but it's true. GPRS has been around a while and I actually tried this for the first time in 2003, but I will go over what I know about the service as the local providers websites are, well, rather lacking.
First you need to call your provider and enable GPRS. Call your providers helpdesk and sort that out. As usual in Thailand every provider has a different price plan, they are difficult to obtain information on, and they change frequently. I could waste a whole article on the various price plans but for a casual user like me 1 baht/minute from AIT seemed ok. I know Hutch, Orange, DTAC and the rest all have monthly usage promotions but I won't be using this setup too often as I have ADSL at home.
Now you need to have your portable unit (laptop, PDA etc.) be connected to your phone (via Bluetooth or Infra-red) and your operating system must be configured to use your phone as a modem. Plug everything in and if you're using Windows it should detect your phone. If Windows asks for a driver go ahead and install it by visiting your phone's website, or in many cases Windows will already have it. In my case (Sony Erricson T630) I didn't have to do anything.
Now all you really need to do is make a normal dial-up connection and use your mobile phone's modem for the call. You should only need the number you call and a username/password. For me I found this page which covers up making a GPRS connection with AIS.
Now keep in mind the phone system here is overloaded (as I am sure you have noticed) and not exactly ultra reliable for data throughput. A quick test showed me I was getting 44kbps on some downloads and you can expect 56K type modem speeds. You can also expect to be disconnected at times, at least with AIS, and I have heard similar reports from other providers.
GPRS in Thailand is certainly not perfect but it is a buttload better than sitting in some internet cafe next to some dude chatting up his girlfriends. Here are some links to other providers. Happy Surfing.
Posted by Lance Powers at September 13, 2005 04:07 AM
Comments
I use(d) GPRS from AIS and DTAC, EDGE from DTAC, and CDMA from Hutch.
Very clearly the winner is Hutch with CDMA.
I can downlaod a > 4 GB DVD with Hutch in 4 days. Try that with Dialup or GPRS! You will not make it, even not in 2 weeks.
Check with Hutch if you get it where you are. The greater Bangkok and all Eastern Seabord is fine, down to Satahip. Craig, this is what you should try first. It gives you about 3 times the speed of dialup, and it works quite reliably, at least by Thai standards. Hutch did sell a PCMCIA wireless card for it, but now it is sold out, they offer a modem which gets connected by USB. Thus you can use it for a notebook and for a desktop PC. About 900 - 1000 baht / month.
Hutch also sells a 2 of its phones with data cables, they will work the same, but more inconvenient, and the batteries of the phones will be empty in about 1 hour of Internet connection.
Sorry, not yet available for Koh Samui or Koh Phangan. But check with Hutch.
Runner up is DTAC with GPRS / EDGE
DTAC will work using GPRS in all Thailand and automatically using EDGE where it is available. This is currently the greater Bangkok and parts of the Eastern Seabord, around Pattaya. The DTAC office in the former World trade center in Bangkok can tell you exactly if the next DTAC tower to your home can do EDGE already.
GPRS and EDGE suffer much more than Hutch's CDMA from a latency and dropped package problem. That's what makes it slower than it theoretically is. EDGE should be faster than Hutch's CDMA, but it is not, it rarely can keep pace with it at downloads, and never at regular browsing. But EDGE is much better than GPRS.
Therefore if you cannot get Hutch's CDMA, try DTAC's GPRS / EDGE. They sell in DTAC office in the former World trade center in Bangkok a Sony Ericson EDGE card for notebooks (around 13000 baht), and this will automatically use EDGE where available, and otherwise GPRS.
I tested it in the deepest Isaan, and on Koh Samui, it works, you can do Email, and slow browsing, but sometimes it cannot load some sites, or freezes at FTP uploads.
I assume it works also on Koh Phangan with GPRS. About 1000 baht per month.
Next is Orange
GPRS only, but you can use some wireless (WIFI) hotspots free in Bangkok and maybe elsewhere. I don't know if they will offer EDGE etc one day. About 1000 baht /month.
Last is AIS
GPRS works as good, or better said as bad as DTAC GPRS. But no option for EDGE, probably never. They f***cked up their network by mixing equipment from different vendors using different technologies. This made the purchasing department guys rich but the network incompatible with EDGE. About 1000 baht /month. They had offers using Sierra Wireless PCMCIA cards.
Plus the service is not as good as Hutch or DTAC.
Do not believe if anybody tells you that you can receive only AIS and not DTAC. In most, if not all cases, you can receive DTAC where ever you can receive AIS. In the deepest Isaan I have seen DTAC being better than AIS myself.
Posted by: van_keith at September 14, 2005 04:20 AM
A few (minor) problems with the Hutch arrangement:
1. Have you tried getting sensible information out of a Hutch "sales assistant" lately? The last time I enquired about using Hutch for data over a phone, they spent ten very helpful minutes taking me through the possible arrangements, pricing etc., before telling me the phones I needed are no longer available.
2. As I mention above, Hutch apparently no longer offers the two former top of the Hutch range Sanyo phones that can be used as modems. Both models are a bit long in the tooth, have been discontinued and are no longer imported or stocked by Hutch. A replacement is due in perhaps one or two months. Used examples are available all over the place for about 2000 baht. The cable is about 270 baht new. The USB modem does appear to be a sensible option.
3. I have heard repeated claims about how (relatively) good the Hutch data service is.
4. Some of the PCT phones also allow you to use dial-up internet. If you're in BKK, this may be another, relatively cheap option. I dunno how reliable or fast they are, however.
Posted by: Rick Salasar at September 15, 2005 11:13 AM
I use a PCT phone for dial-up networking with my laptop while in Bangkok. Phone cost 1,000 Baht (used) at MBK and the usb modem cable another 600 baht. The phone uses a pre-paid service plan (321 baht). Dial-up charges are 9baht per hour for a 33.6 connection. I usually get about 7-8 hours of use off the phone (more than enough to go through a charge on the laptop).
Although it means carrying along another phone/cable and fighting another call rep when there are problems (of whic there are few) it's ultimately the cheapest solution I've found. GPRS may be nice, but consider I spend about 6 hours a day online for work, GPRS price (and speeds) would have me hanging myself within a matter of days. While EDGE may be an interest, why would I spend 12,000 baht to acheive similar speeds as I'm now getting?
Love the country, could spend hours complaining about the stupidity of the people laying the connectivity infrastructure.
Posted by: Eric at September 19, 2005 02:26 AM
I had GPRS data via Blackberry when I was in Thailand earlier this year.. was able to geek out completely and IRC from a tuktuk stuck in Krung Tep traffic, and email from Trat. After a few experiments I stuck with Orange (this via global roaming, not a local account).
Coverage was pretty good, but not fabulous in rural areas, but I was suprised it worked at all... Data worked nearly all the way to the Cambodian border (I took buses along the coast from Bangkok to Trat), and in parts of central Khorat but not outside.
Posted by: zog at October 7, 2005 11:24 PM


